Frequently Asked Questions

If you have some other questions, contact us.

What payment services do you support?

We accept all major credit cards.

Can I update my card details?

Yes. Go to the billing section of your dashboard and update your payment information.

Is this a secure site for purchases?

Absolutely! We work with top payment companies which guarantees your safety and security. All billing information is stored on our payment processing partner which has the most stringent level of certification available in the payments industry.

Can I cancel my subscription?

You can cancel your subscription anytime in your account. Once the subscription is cancelled, you will not be charged next month. You will continue to have access to your account until your current subscription expires.

How long are your contracts?

You can choose billing on the monthly or yearly basis. You can upgrade or cancel your monthly account at any time with no further obligation.

Can I request refund?

Unfortunately, not. We do not issue full or partial refunds for any reason.

Where is my data located?

All your data is stored in the region of your choice. That is currently in New Zealand, UK, USA, Canada or Australia and it doesn't leave these locations.

Can I track my case?

Yes. All your cases have a unique case number. For each case you can track documents: when and by who they have been uploaded; who has accessed them and when. You can also track how much time you and other lawyers have spent on each case.